They said, when they finally reached her, that she was a hard woman to find.
She thought, but didn’t say–there is a reason for that.
She asked them twice to repeat the information, then asked them if she could call them back. They said sure but sounded unsure, maybe even a little annoyed.
Clearly they were used to different responses than this. But then she doubted they had a grasp of the complexities of the situation.